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QCC — Quality Commercial Cleaning

Service · 13 / Specialist

Window cleaning, low to high-rise.

Three explicit access tiers — low (water-fed pole), mid (lifts + extended pole), high (BMU + IRATA-certified rope). Every crew Working at Heights certified. ISO 45001 H&S. Hydro cleaning capability for façades. Bundled with daily cleaning typically beats standalone by 10–20%.

Get a window quote1300 863 648

3 tiers

Low · mid · high access

WAH

Working at Heights · every crew

IRATA

Rope-access partnership · high-rise

TDS · 0

Pure-water deioniser systems

Three explicit access tiers

Low, mid, high access.

The tier matters because the safety, time, and cost profiles are very different. Mis-tiered jobs lead to either dangerous work or inflated quotes. We tier first, quote second.

  1. Tier 011–2 storeys · up to ~6 metres

    Low access

    Methods

    • Water-fed pole (preferred)
    • Squeegee + extension pole
    • Step-ladder (smallest jobs only)

    Ground-based, safe, fast. Minimal certification beyond standard cleaning crew — ladder-safety training is enough for most low-access work. Water-fed pole is the default method.

  2. Tier 023–5 storeys · ~6–15 metres

    Mid access

    Methods

    • Extended water-fed pole (carbon-fibre 15–20m)
    • Scissor lift (where surface supports)
    • Boom lift / cherry-picker

    Working at Heights certification, fall-arrest training, and EWP (Elevated Work Platform) certification for lift operation. Ground-level traffic management essential when lifts are deployed.

  3. Tier 036+ storeys · above 15 metres

    High access

    Methods

    • Building Maintenance Unit (BMU)
    • Rope access · IRATA-certified
    • Specialist plant for very high-rise

    BMU operation where the building has one installed. IRATA-certified rope-access partners for buildings without BMU coverage. The principal contractor sees one supplier (QCC); rope work delivered through the partnership.

Standard scope · window + façade

What's included in QCC window cleaning.

Default scope from internal partition glass to full façade. Hydro cleaning, rope access, BMU operation layered on the same contract.

  1. 01

    Internal partition + entry glass

    Office partition glass, entry doors, reception, fitting-room mirrors, display cases. Streak-free finish required.

  2. 02

    External glass · low + mid access

    Water-fed pole on pure-water deioniser systems. TDS of zero — no chemical squeegee needed, dries streak-free.

  3. 03

    External glass · high access

    BMU operation where installed, rope-access through IRATA-certified partners where not. Site coordination with security and facilities.

  4. 04

    Skylights + atrium glass

    High-bay glass, atrium glazing, skylight panels. Often uses scissor or boom lifts depending on roof access.

  5. 05

    Full façade cleaning

    Periodic deep cleaning — all external glass, cladding panels, mullions, frames, signage, architectural features. 1–2 times per year on commercial buildings.

  6. 06

    Hydro cleaning (cladding + signage)

    Hot-water high-pressure for hard surfaces — concrete, stone, painted metal panels, signage above ground level. Pressure + temperature spec'd per surface.

  7. 07

    Frame + mullion cleaning

    Window frame, mullion, and architectural detail cleaning — often missed by generalist crews focused on the glass alone.

  8. 08

    Drainage feature cleaning

    Gutter and downpipe surface cleaning (external only — not internal). Usually part of a broader maintenance contract.

How window cleaning works at QCC

Four moves, tier assessment to photo-verified.

  1. Step 01

    Site walkthrough + tier assessment

    Walk the site to confirm access tiers per face, height profile, surface materials, security access, traffic management. Quote in 24 hours with tier-by-tier scope.

  2. Step 02

    JSA + access plan

    Site-specific JSA + SWMS for mid + high access work. EWP plant booking, BMU pre-use inspection, rope-access partner mobilisation.

  3. Step 03

    Service · tier-matched crew

    Crew matched to the access tier — water-fed pole specialists for low/mid, BMU operators for high, IRATA partners where rope is needed. Sign-in via Boomerang.

  4. Step 04

    Photo-verified completion

    Every visit timestamped, photo-logged. Façade cleaning produces before/after evidence. Useful for body corporate / strata committee or principal contractor sign-off.

Window cleaning · 15 cities

CBD high-rise, national portfolio coverage.

Multi-property window contracts run under one Boomerang portal. National hotel groups, multi-state office portfolios — local crews, national governance.

Sites we clean

From street-front retail to high-rise façades.

Different building types, different access tiers, different cleaning frequencies — mapped to the right tier and the right schedule per site.

Why facility managers choose QCC for windows

Six reasons facade buyers stay.

  1. Reason · 01

    Working-at-Heights certified by default

    Every mid- and high-access crew member holds current certification. Fall-arrest equipped. Not a premium add-on or sub-contracted scope.

    Inside TrainingUP

  2. Reason · 02

    Three explicit access tiers

    Low (water-fed pole), mid (lifts + extended pole), high (BMU + rope). Mis-tiered work doesn't happen — wrong tier means dangerous work or inflated quotes.

  3. Reason · 03

    Rope-access partnership for high-rise

    IRATA-certified specialists deliver the rope work; QCC manages the contract. The principal contractor sees one supplier regardless of who's actually on the rope.

  4. Reason · 04

    Hydro cleaning capability for façades

    Hot-water high-pressure work for hard cladding, signage, architectural features. In-house, not sub-contracted. Pressure + temperature spec'd per surface.

    Industrial cleaning

  5. Reason · 05

    Bundling with ongoing contracts

    Window work integrates with daily cleaning under one Boomerang portal, one account manager, coordinated access windows. Bundled pricing typically beats standalone by 10–20%.

    Inside Boomerang

  6. Reason · 06

    ISO 45001 + JSA/SWMS export

    Real cert, current audit, available on request. Site-specific JSA + SWMS authored per job and copied to your facilities and WHS teams.

    Compliance stack

Window cleaning · before signing

Twelve questions facility managers ask first.

  • 01

    What does commercial window cleaning include?

    Internal partition glass, entry doors, external glass (all access tiers), skylights and atrium glass, full façade cleaning (glass + cladding + mullions + frames + signage), hydro cleaning of hard surfaces, drainage features (external surface only). Scope mapped per site at onboarding.

  • 02

    What's the difference between low, mid, and high access?

    Low access (1–2 storeys, up to ~6m) uses water-fed pole or step-ladder — minimal certification beyond ladder safety. Mid access (3–5 storeys, 6–15m) uses extended pole, scissor lift, or boom lift — requires Working at Heights and EWP certification. High access (6+ storeys, above 15m) uses BMU or rope access — requires BMU certification or IRATA-certified rope partners.

  • 03

    Do you do high-rise façade cleaning?

    Yes. Buildings with installed BMUs (Building Maintenance Units) are operated by QCC certified operators. Buildings without BMU coverage use rope access through QCC's IRATA-certified partners. The principal contractor or body corporate sees one supplier (QCC); the rope work is delivered through the partnership.

  • 04

    What's water-fed pole cleaning?

    Pure water filtered through a deioniser to total-dissolved-solids (TDS) of zero. Pure water is naturally aggressive in dissolving dirt and dries streak-free without chemical squeegee work. A brush head on a carbon-fibre pole reaches up to ~15–20 metres from ground. Preferred for low- and mid-access work because cleaners stay on the ground.

  • 05

    How often should commercial windows be cleaned?

    Depends on building type and location. Office towers (CBD): external monthly to quarterly, internal weekly to monthly. Retail shopfronts: weekly external, daily entry. Shopping centres: monthly to quarterly external, weekly internal. Hospitals: quarterly external, weekly internal. Schools: half-yearly external (holidays), weekly internal. Strata: half-yearly full façade. Coastal sites need more frequent salt-spray work.

  • 06

    Do you do full-façade cleaning?

    Yes. Full façade cleaning includes all external glass (internal and external surfaces of every pane), cladding panels (composite, metal, stone, glass), mullions and frames, signage and lettering, external architectural features, and surface drainage features. Scheduled typically 1–2 times per year on commercial buildings, often as part of a broader maintenance contract.

  • 07

    Can you clean signage and cladding?

    Yes — that's part of full façade cleaning scope. Signage above ground level often needs hydro cleaning (hot-water high-pressure) for built-up soils. Hard cladding (concrete, stone, painted metal panels) cleaned with surface-matched chemistry and pressure spec — wrong pressure or temperature damages soft surfaces.

  • 08

    Are window cleaners working-at-heights certified?

    Yes — every QCC mid- and high-access crew member holds current Working at Heights certification with fall-arrest equipment provided per job. EWP (Elevated Work Platform) certification for scissor and boom lift operators. SWMS authored per job. Not a premium add-on — it's the operating standard.

  • 09

    Can window cleaning be bundled with daily cleaning?

    Yes — and most commercial sites bundle. Single Boomerang portal, single account manager, coordinated access windows, pricing efficiency. Bundled pricing typically beats standalone window-cleaning quotes by 10–20% because the operator is already on the contract.

  • 10

    Are you ISO 45001 certified?

    Yes. QCC holds AS/NZS ISO 45001:2018 (Health & Safety Management Systems) — externally audited annually. ISO 45001 is the floor for working-at-heights window work. Site-specific JSA + SWMS authored per job and copied to your facilities and WHS teams.

  • 11

    What insurance do window cleaners need?

    QCC carries public liability insurance, workers' compensation, professional indemnity, and property damage cover specific to working-at-heights window cleaning. Certificate of Currency available on request — most building owners and body corporate procurement teams require it as part of contractor prequalification.

  • 12

    Do you do strata window cleaning?

    Yes — strata window cleaning is a regular scope. Coordination with the body corporate or owners corporation through a single contact. Common-area windows (lobbies, lift glass) on a weekly cycle, full-façade external work half-yearly. Body corporate gets a Boomerang dashboard view across all visits.

High-rise façade question? Call 1300 863 648

Window quote · 24h + tier assessment

Tell us about your building. We'll tier the access first.

Building type, height, access constraints, security profile. One walkthrough, transparent tier-by-tier quote, draft access plan — all inside 24 hours.