Call back · within 24 hours
A real person from the QCC ops team calls to confirm details, ask any questions, and book a site visit if needed. Mon–Fri 9–5 AEST · emergencies handled 24/7.
Three quick taps. Line-item quote back in your inbox tomorrow. No lump sum, no surprises, no obligation.
Line-item transparency
Every line itemised: labour, supplies, equipment, margin.
24-hour response
Real person calls you back inside one business day.
Zero obligation
Keep the quote, compare freely, we never push.
A real person from the QCC ops team calls to confirm details, ask any questions, and book a site visit if needed. Mon–Fri 9–5 AEST · emergencies handled 24/7.
For simple offices we can quote off the brief. For complex sites (multi-floor, healthcare, industrial) a 30-minute walkthrough lets us scope properly. No charge, no obligation.
Every line itemised — labour hours by frequency, supplies, equipment, overhead, margin. Compare like-for-like. If you ask to drop or add a line, the impact is visible same day.
Questions before submitting
The questions facility managers ask before they fill in the form. All answered up-front, no clicking required.
Q · 01
24 hours from form submission. For specialised scope (medical, industrial, hotel, multi-site), a brief site walkthrough may be needed before quote — adds 1-2 days.
Q · 02
Yes — no charge, no obligation. Site walkthroughs for quoting purposes are also free.
Q · 03
Yes — one-off cleans (post-event, end-of-lease, post-construction handover, deep clean) are quoted line-item the same as ongoing contracts.
Q · 04
For 24/7 Rapid Response, call 1300 TO DO IT directly — quote and dispatch happen on the call before crew dispatch.
Q · 05
Yes — multi-site quotes are standard. For 5+ sites, a brief portfolio review call before quote is the fastest path.
Q · 06
Onboarding kicks off — site induction, Field Operations Manual build, crew induction, scheduling. Typically 2-4 weeks from acceptance to first cleaning visit.
Q · 07
Quotes are line-item — drop or add a service line and the impact on your invoice is visible immediately. Contract changes are discussed with your account manager.
Q · 08
Standard contracts are typically 12-month terms with notice provisions. Flexible on contract structure where the scope and budget make sense.
If your scope is clearer in conversation than in a form — or if you want to talk to a person before sharing details — the helpdesk picks up on first ring during business hours, and 24/7 for emergencies.