The QCC commercial cleaning catalogue
Commercial cleaning, across Australia.
Seven chapters of commercial cleaning — from daily office cleans to 24/7 emergency callouts. Every visit photo-verified on Boomerang. Every contract line-by-line on a quote. Every cleaner Cert III qualified, photo-ID badged, and GPS-tracked.
2,000+
Australian sites cleaned weekly
55,000+
Emergency callouts answered
ISO ×3
9001 · 45001 · 14001
13
Offices nationwide
Chapter 01 — Daily commercial
Office and corporate.
QCC's daily office cleans run on your hours, not ours. Pre-trade, after-hours, overnight, weekends — we run the schedule that protects your tenants' workday and the asset's first impression. Every clean is signed in on Boomerang, every task is photographed, every spill is logged with a timestamp.
Chapter 02 — Care
Healthcare and aged care.
Clinical-grade cleaning where compliance is not negotiable. Our healthcare and aged care crews are infection-control trained, immunised where the contract requires it, and operate to the same documentation standards your auditors expect. Single-use microfibre, colour-coded zones, ATP swab testing on request.
Chapter 03 — Education
Education and childcare.
Schools, universities, and early-learning centres share one thing: a regulator and a parent are both watching. Our cleaners hold Blue Cards (or state equivalents), arrive in QCC uniform with photo ID, and follow NQS-aligned cleaning regimes for childcare and term-cycle scope changes for schools.
Chapter 04 — Heavy duty
Industrial, warehouse, and construction.
Heavy-duty cleans where you have plant, pallets, or partial-occupancy hazards in the way. Our industrial crews work around your operations — night shifts, shutdowns, change-overs, post-build — with PPE, working-at-heights certification, and Cm3 contractor prequalification.
Chapter 05 — Front of house
Retail and hospitality.
Every retail tenant and hotel operator measures their cleaner by what the customer sees: a fingerprint on glass, dust on a shelf, a smudge on a brass handle. We measure ourselves the same way. Pre-trade, overnight, between guest turnovers — and an account manager who knows your brand standards.
Chapter 06 — Common areas
Strata and residential common areas.
Strata cleans live in the gap between tenant comfort and committee budget. We deliver a tidy lobby, a swept car park, a clean bin store, and a cleaner whom residents recognise — without surprises on the invoice. Scope by lot, frequency by demand, transparent reporting to the chair.
Chapter 07 — Specialist work
Specialised cleaning.
The work most contracts forget. High-access window and full-façade cleaning, commercial carpet shampooing, hard-floor stripping, sealing, and polishing. One-off or scheduled — same documentation, same Cert III crews, same Boomerang trail.
Chapter 08 — When everything else has stopped
24/7 Rapid Response. Anytime, anywhere.
Spills. Biohazards. Vandalism. Burst pipes. After-hours incidents. Post-event recovery. The cleaning that runs when nothing else can — staffed by real people, dispatched by GPS, with published response SLAs we have answered 55,000+ times.
Published response SLAs
- 01
CBD
Within 1 hour
- 02
Inner city
Within 1h45
- 03
Metropolitan
Within 2h30
- 04
Regional
12–24 hours
SLAs measured from helpdesk pickup to first cleaner on site. Published, audited, and tracked on every contract.
Recent callouts (de-identified)
- Callout 01
Burst pipe, Friday night
CBD legal-floor flooded at 21:42. QCC crew on site at 22:18, water-extracted, dehumidifiers staged, lobby ready by 06:00 Monday.
- Callout 02
Post-event recovery
Stadium concourse, 12,000 attendees. Crew of 14 mobilised at 23:00, full venue presentation-ready by 06:30 for next-day public access.
- Callout 03
Biohazard callout
Aged-care site, 03:14 Sunday. Trained crew dispatched in PPE, contaminant zone isolated and disinfected to AS 4187, family notified before breakfast.
How a contract gets shaped
Five steps, first clean within five days.
We do not start with a price. We start with how you work, what you have to prove, and how you want to see it. Then we line-by-line a quote — no template, no template form, no surprises on the invoice.
- 01
Brief
You tell us the site type, schedule, and any compliance constraints. Twenty-minute call, no obligation, no template form.
- 02
Walkthrough
We attend the site (in person if local, video if remote). We measure, photograph, and confirm hazards, plant, and access.
- 03
Scope
We line-by-line a quote — frequency, inclusions, exclusions, materials, and how often we deep-clean. No hidden costs.
- 04
Mobilise
Crew assigned, inducted, and matched to your hours. Boomerang configured. Account manager named. First clean within five days.
- 05
Boomerang
Every visit photo-verified, every task logged, every issue raised in real time. You decide who in your team has portal access.
Questions buyers ask before signing
Five answers, no accordion.
Scope, contracts, multi-site coverage, equipment, and proof of work — the five questions facility managers always raise before signing. Read all of them at once, no clicking required.
Q · 01
What is the difference between commercial cleaning and residential cleaning?
Commercial cleaning covers business premises — offices, retail, healthcare, industrial, education, hospitality. Residential cleaning covers private homes. The two require different chemicals, different certifications, different insurance, and different workforce models. QCC does commercial only.
Q · 02
Do you do one-off cleans, or only ongoing contracts?
Both. We run ongoing contracts for daily and weekly cleans and one-off cleans for events, post-construction, end-of-lease, deep cleans, and emergency callouts.
Q · 03
Can you cover multiple sites under one contract?
Yes — that is most of our work. Multi-site contracts get a single account manager, one consolidated invoice, and one Boomerang portal showing every site.
Q · 04
Do you bring your own equipment and chemicals?
Yes. Our cleaners arrive with all equipment and Diversey Green Seal certified chemicals. If you have a specific chemical regime your site requires, we can match it.
Q · 05
How do I know my site was actually cleaned?
Every visit logs in Boomerang: cleaner identity, sign-in time and location, tasks completed, photos, sign-off time. You see it in real time.
Tell us your site. We will line-by-line a quote.
Site type, schedule, scope. One walkthrough, one transparent breakdown of costs — no template, no surprises, no upsell. Quote returned inside 24 hours and reviewed by a QCC account manager who will run the contract.
- 01Walkthrough scheduled
- 02Line-by-line breakdown
- 03Account manager named