Layer · 01
Operational practice
What cleaners do on site every day. Chemistry, equipment, water use, waste handling — the layer that produces the measurable environmental outcomes.
ISO 14001 · Green Seal · operational practice
Sustainability is the kit on the trolley.
Not a logo. Diversey Green Seal-certified chemicals as standard. Microfibre systems that capture 99% of surface bacteria using less water and no aggressive chemistry. Defined waste streams per site. AS/NZS ISO 14001:2015 environmental management — externally audited annually.
99%
Surface bacteria captured · microfibre
Green Seal
Certified chemistry · where applicable
ISO 14001
Environmental Management · current
Per site
Carbon + water reporting · on request
Verified · current
ISO 14001:2015 · Certifi International
§ 01 · The commitment
Three layers · practice, certification, reporting.
Layer · 02
Certification framework
AS/NZS ISO 14001:2015 (Environmental Management Systems). Externally audited annually by Certifi International. Not a one-off pledge — an audit cycle.
Layer · 03
Client reporting
For contracts that need it, carbon and water reporting per site. Cadence is contract-specific — typically quarterly or annually for ESG-reporting clients.
§ 02 · Chemistry
Green Seal where applicable. Specialist where required.
We use Diversey-supplied chemistry with Green Seal-certified products where the application allows. Specialist applications (clinical, industrial, heritage) sometimes require non-Green-Seal chemistry matched to the application — disclosed and documented per contract.
Green Seal · standard chemistry
01
Diversey-supplied
Major Australian commercial cleaning chemical supplier. Established product range across the QCC site portfolio.
02
Green Seal-certified where applicable
Verified low-environmental-impact formulations. Standard chemistry on most contracts.
03
Concentrated formulations
Less packaging, less transport, dilution-controlled at site.
04
Biodegradable surfactants
Core cleaning chemistry uses biodegradable surfactant blends.
05
TGA-listed for clinical and food-grade
Where Green Seal and TGA listings align — clinical infection control + food-grade compliance.
06
Reduced VOC chemistry
Where the application allows. Specialist applications may require non-Green-Seal — disclosed and documented.
§ 03 · Microfibre
99% of surface bacteria — captured mechanically.
Microfibre wets less, dries faster, and captures up to 99% of surface bacteria with much less reliance on chemical residues. Less water. Less chemical. Longer cloth life. The operational expression of "use less, do more."
01
Less water
Microfibre wets less and dries faster than cotton or paper — significantly reduced water consumption per visit.
02
Less chemical
Mechanical capture replaces a significant share of chemistry — less chemical residue on surfaces.
03
Longer cloth life
Colour-coded cloths run for hundreds of laundering cycles before retirement.
04
Cross-contamination prevention
Colour-coded zoning — red clinical, blue kitchen, green general, yellow isolation.
Cross-contamination prevention
Red
Clinical
Blue
Kitchen / F&B
Green
General
Yellow
Isolation
§ 04 · Waste streams
Working alongside — not substituting — the site's waste contractor.
01
General waste
Emptied, replaced liners, removed to site collection point.
02
Recycling
Paper, cardboard, comingled where the site separates, glass where applicable.
03
Clinical waste
Healthcare sites — yellow bag general clinical, sharps containers replaced when at fill-line. We don't dispose directly.
04
Food waste
Where the site composts or food-streams — managed per the site's protocol.
05
E-waste + battery
Flagged for removal through the site's specialist contractor.
06
Site-specific
Custom streams documented in the Field Operations Manual.
§ 05 · Certification
AS/NZS ISO 14001:2015 — externally audited annually.
Environmental Management Systems
ISO 14001:2015
Audited by Certifi International. Certificate available on request. Not a one-off pledge — an annual audit cycle.
Control · 01
Chemical selection management
Documented preferred-supplier protocols across the site portfolio.
Control · 02
Water consumption monitoring
Per major site · tracked into Boomerang where the contract requires.
Control · 03
Waste-stream documentation
Per site · documented in the Field Operations Manual.
Control · 04
Energy use awareness
Lift use, equipment use, transport — operational practice level.
Control · 05
Emergency-response procedures
For environmental incidents — spills, chemical handling failures, biohazard events.
Control · 06
Continuous improvement
Documented corrective actions following internal and external audit findings.
§ 06 · Client reporting
Carbon, water, waste — reported for contracts that need it.
Cadence is contract-specific — typically quarterly or annually. Commonly required in tenders for government, large corporate, healthcare, and education sectors running their own ESG and sustainability frameworks.
Report · 0101
Carbon footprint per site
Labour transport, equipment energy, chemistry-supplied carbon footprint.
Report · 0202
Water consumption
Per site and per visit — useful for ESG and tender reporting.
Report · 0303
Waste-stream reporting
Total waste, recycling rate, special-waste handling per site.
Report · 0404
Sustainability scorecards
Per site or portfolio — quarterly or annually for ESG-reporting clients.
§ 07 · Frequently asked
Sustainability · procurement-team questions answered.
Q · 01Are QCC chemicals environmentally friendly?
We use Diversey-supplied chemistry, with Green Seal-certified products where the application allows. Specialist applications (clinical, industrial, heritage) sometimes require non-Green-Seal chemistry matched to the application — disclosed and documented per contract.
Q · 02Are you ISO 14001 certified?
Yes — AS/NZS ISO 14001:2015 (Environmental Management Systems). Externally audited annually by Certifi International. Audit certificate available on request.
Q · 03Can you provide carbon and water reporting?
Yes — for contracts that need it. Cadence is contract-specific. Typically quarterly or annually for clients running their own ESG and sustainability frameworks (commonly required in tenders for government, large corporate, healthcare, and education sectors).
Q · 04Do you use microfibre systems?
Yes — standard across most QCC contracts. Colour-coded zoning to prevent cross-contamination (red clinical, blue kitchen, green general, yellow isolation).
Q · 05Are your waste streams managed sustainably?
We work alongside the site's waste contractor. Recycling, clinical waste, food waste handled per site protocol. Site-specific waste streams documented in the Field Operations Manual.
Q · 06Do you offer green-cleaning specialty contracts?
Some clients run pure-green-cleaning contracts (Green Seal-certified chemistry only, no exceptions, full carbon and water reporting). Available on request — quoted per contract.
Q · 07Are you Climate Active certified or net-zero?
QCC operates under ISO 14001 environmental management. Specific carbon-neutral or Climate Active certification can be discussed for contracts that require it.
Q · 08Do you have a sustainability statement?
Yes — included in tender response packages. Available on request via info@qcc.cleaning.
§ 08 · Talk to us
Sustainable cleaning · measured, certified, reported.
ESG and sustainability frameworks · Green Seal-only specialty contracts · carbon and water reporting · ISO 14001 audit certificate · sustainability statement for tender response. Compliance pack same business day.