Australian commercial cleaning · since 2007
About QCC. Australian commercial cleaning since 2007.
Quality Commercial Cleaning Pty Ltd — QCC.cleaning — is one of Australia's leading commercial cleaning companies. Founded in Brisbane in 2007. Triple ISO certified. 2,000+ sites cleaned every week. 15 offices. Photo-verified on Boomerang. Audit-ready every visit.
FOUNDED
2007
Brisbane HQ
FACILITIES
2,000+
Cleaned nationwide
OFFICES
13
Across 5 states
ISO
×3
9001 · 45001 · 14001
Who QCC is
From Brisbane in 2007 to 2,000+ sites today.
QCC was founded in Brisbane in 2007 as a specialist commercial cleaning company. From day one the focus has been commercial-only — offices, retail, healthcare, industrial, education, hospitality, government, strata. Not residential. Not 'we'll clean anything.' A specialist business with a specialist operating model.
Internal RTO-aligned TrainingUP programme. Proprietary Boomerang platform giving every facility manager photo-verified evidence of every visit. 24/7 helpdesk staffed by real people. Triple-ISO compliance stack, externally audited annually.
"The best way to find yourself is to lose yourself in the service of others."— Mahatma Gandhi · printed on every QCC business card
Milestones · 2007 → 2026
- Step / 012007Founded in BrisbaneQCC begins as a specialist commercial-only cleaning company.
- Step / 022010First multi-site contractsBanking and retail multi-site work begins. Single account manager, consolidated reporting.
- Step / 032014First ISO certificationISO 9001:2008 (Quality) certified by Certifi International. Three-tier audit programme established.
- Step / 042017Boomerang platform launchedProprietary GPS + photo verification platform deployed across the network.
- Step / 052019Triple ISO completeISO 45001 (Health & Safety) and ISO 14001 (Environmental) added. Triple certified.
- Step / 06202213-office national footprintExpansion completes with offices from Cairns to Adelaide. National contract under one Boomerang portal.
- Step / 0720262,000+ sites · 55,000+ calloutsToday: 15 offices, 2,000+ commercial sites, 55,000+ emergency callouts answered, ISO ×3 current.
QCC, by the numbers
Eight numbers. All current. All audited. All verifiable.
- No / 01
2,000+
Commercial facilities serviced nationwide.
Banks, hospitals, schools, retail, government, stadiums, offices, industrial, aged care, childcare. One team, one operating model.
- No / 02
55,000+
Emergency callouts answered in the past decade.
Inside the response SLAs we publish. CBD inside 1 hour, inner city 1h45, metro 2h30, regional 12-24 hours. Tracked on Boomerang.
- No / 03
18+
Years cleaning Australian sites since 2007.
Specialist — commercial-only since day one, never residential. National in delivery, local in dispatch.
- No / 04
ISO ×3
Quality · Health & Safety · Environmental.
ISO 9001 (Quality), AS/NZS ISO 45001 (Health & Safety), AS/NZS ISO 14001 (Environmental). Externally audited annually by Certifi International.
- No / 05
13
Offices across Australia.
Brisbane HQ in Pinkenba plus regional and national offices from Cairns to Adelaide. Local crews under one Boomerang portal.
- No / 06
24/7
Helpdesk answer rate · real human.
No queue, no voicemail, no 'leave a message and we'll call back'. A real person picks up, dispatches a crew, confirms a response time.
- No / 07
1 hr
Published CBD response SLA.
From the moment our helpdesk picks up to the moment a cleaner is on your CBD site. Published, audited, repeatable.
- No / 08
250m²+
TrainingUP facility at head office.
Dedicated training space at the Pinkenba head office. Cert II/III/IV in Cleaning Operations and adjacent qualifications.
Verifiable on request · Boomerang-tracked · independently audited
Key facts
QCC at a glance
Verifiable facts about Quality Commercial Cleaning. Quotable, citable, and structured for both readers and AI assistants.
- Founded
- 2007
- Legal name
- Quality Commercial Cleaning Pty Ltd
- ABN
- 82 128 949 342
- Head office
- 1366 Kingsford Smith Dr, Pinkenba QLD 4008
- Facilities serviced
- 2,000+ across Australia
- Emergency callouts answered
- 55,000+ over the last decade
- ISO certifications
- ISO 9001:2015 + ISO 45001:2018 + AS/NZS ISO 14001:2015
- Labour hire licence
- QLD LHL-01505-Y7Y8S
- Cities serviced
- 15 across all states
- National contact
- 1300 863 648 · info@qcc.cleaning
The values, printed on the wall
Six words. Every contract.
Repeated in every onboarding session. Applied in every contract. The values below aren't poster decoration — they're the operating contract between QCC and every facility manager who hires us.
- 01
Commitment.
To every client, every contract, every site. We don't drop sites mid-contract because the operational model got hard.
- 02
Respect.
For people, property, and process. The resident's room, the heritage building, the audit framework we operate inside.
- 03
Transparency.
Boomerang is the operational expression of this value. You always know what's happening at your site.
- 04
Teamwork.
From the cleaner on the floor to the executive in the boardroom — one team, one set of standards, one operating model.
- 05
Integrity.
No shortcuts. No corner-cutting. No claims we can't back with evidence. No 'trust us — we've got this.'
- 06
Responsibility.
Accountability at every level. The buck stops with someone, and we name them.
Single site or national contract. We'd like a conversation.
Whether you're running a single-site enquiry or evaluating a multi-state contract, the executive team in Pinkenba is who you'll meet. No state-by-state hand-offs, no offshore call centres, no 'let me check with someone'.
Head office · ABN 82 128 949 342
1366 Kingsford Smith Drive, Pinkenba QLD 4008
Brisbane river-side · between Brisbane Airport and Hamilton