01
Labour hours by frequency
Documented per visit type (daily, weekly, periodic deep clean). Hourly rates included — verifiable against the award.
Open ledger · every line · every contract
Transparent quoting — Every line on every quote.
Most commercial cleaning quotes are lump-sum. "From $X per visit" with no detail. QCC's quotes are line-item. Labour hours by frequency. Supplies. Equipment. Overhead. Margin. Each line documented.
Line-item
Every quote · every contract · every site
24 hr
Quote turnaround · standard
0
Hidden costs · not in our model
Same day
Scope change impact · visible
Sample lineQCC-2026-0501
Labour · daily clean
1.5 hrs × $48 / hr
Subtotal · per visit$93.00
§ 01 · The quote standard
Five components · every line has a unit cost.
02
Supplies + chemicals
Diversey-supplied. Green Seal-certified where applicable. TGA-listed for clinical sites. Per-visit and per-month consumption documented.
03
Equipment
Ride-on scrubbers, vacuums, hydro units, EWPs. Amortised as its own line — not hidden in inflated labour rates.
04
Overhead
Insurance, training currency, supervisory cost, helpdesk allocation, account-management cost — all line-item.
05
Margin
Documented as a line, not hidden across inflated everything-else. Same percentage on every line.
§ 02 · Sample quote
What a QCC quote actually looks like.
Illustrative numbers from a mid-size office cleaning contract. Your actual quote reflects your specific site, scope, frequency, and location — but the framework is identical.
QCC · sample quote
Mid-size office · daily clean
Quote #
QCC-2026-0501
01$72.00
Labour · daily clean
1.5 hrs × $48 / hr
02$100.00 / wk
Labour · weekly deep
2 hrs × $50 / hr (1× / wk)
03$4.00
Supplies · consumables
Paper · soap · sanitiser · liners
04$2.00
Equipment
Vacuum · mop · floor-pad amortisation
05$5.00
Overhead
Insurance · training · supervision
06$1.50
Account management
Per-site allocation
07$8.50
Margin
Documented · same % across lines
ΣSubtotal · per visit$93.00
Plus periodic deep cleans · window cleaning cycles · ATP testing (where contracted) · 24/7 emergency callouts — each priced as its own line.
§ 03 · What competitors hide
Six patterns in non-transparent quoting. QCC's line-item approach makes each impossible.
Hide · 0101
"From $45 / visit"
Without specifying what $45 covers. The actual per-visit cost is higher; "from" is the floor for the smallest possible scope.
Hide · 0202
Lump-sum quotes
Don't break down the components. You can't compare across providers because nobody's lines match.
Hide · 0303
Hidden margin
Baked into inflated labour rates. The "$60/hour labour" rate quietly includes a 30% margin you can't see.
Hide · 0404
Add-on charges
For things competitors said were included — ATP testing, after-hours response, photo evidence, audit-pack export.
Hide · 0505
"We'll match pricing"
Without matching the scope. The scope quietly shrinks to fit the price.
Hide · 0606
End-of-contract surprises
When scope ramps over time without quote updates. Year three's invoice doesn't match year one's quote.
§ 04 · Sample walk-through
Read every line. Ask any question.
This isn't an unusual conversation — it's the standard QCC quote conversation. Account managers expect it.
Q · 01Why is labour $48 / hour?
A
Cleaner award rate plus on-cost (super, leave, workers' comp), grossed up. We can show you the calculation if useful.
Q · 02Can I drop the weekly deep clean?
A
Yes — line removed, $100/week comes off your invoice. New monthly total visible same day.
Q · 03Can I add ATP testing?
A
Yes — line added at $Y per testing cycle. New monthly total visible same day.
Q · 04Can I see the chemical SDS?
A
Yes — Diversey-supplied. SDS for every product available on request.
Q · 05What's the margin line?
A
Documented at X%. Same on every line. We don't hide it across other lines.
§ 05 · Scope changes
A calculation — not a renegotiation.
Quote in 24 hours. Onboard in 2–4 weeks. Mid-contract scope changes are common — occupancy shifts, new sites open, old sites close, frequencies adjust seasonally. The line-item structure makes scope changes a calculation, not a renegotiation.
−
Drop a site visit
Labour line shrinks. New monthly total visible same day.
+
Add a deep clean
New weekly line appears. New monthly total visible same day.
×
Scale ATP testing
Quarterly → monthly. Testing line multiplies. Documented.
The numbers move. The framework doesn't.
§ 06 · Frequently asked
Transparent quoting · procurement questions answered.
Q · 01Is every QCC quote line-item?
Yes — every quote, every contract, every site. The line-item structure is the operating model, not a premium tier or special-request format.
Q · 02Can I see the labour award rate I'm paying?
Yes. Standard award rate plus on-cost (super, leave, workers' comp), grossed up. Calculation available on request — most procurement teams ask once at onboarding and then trust the framework.
Q · 03Are there hidden charges?
No — that's the whole point of line-item. If a charge appears on your invoice, it's on your quote. Boomerang attendance + invoice line-up means every charge ties to a recorded visit.
Q · 04What if I want to drop a line?
Tell us. The line removal and the impact on your invoice are visible the same day. No renegotiation cycle — the framework already accommodates the change.
Q · 05Are equipment costs hidden in labour rates?
No — equipment is its own line, amortised across visits. You can see what you're paying for each piece of equipment used on your site.
Q · 06What about consumables and supplies?
Itemised per visit and per month. Consumption rate documented from comparable sites at quoting, refined to actual consumption inside the first quarter of the contract.
Q · 07Are quote rates locked for the contract life?
Annual indexation (CPI plus award movements) is documented in the contract. Beyond that, rates are locked. No surprise mid-year increases.
Q · 08What if I want to negotiate the margin?
Margin is documented and we can have the conversation. Our standard margin reflects the operating costs of the direct-employee model, training, compliance, and helpdesk infrastructure.
§ 07 · 24-hour turnaround
Get your transparent quote in 24 hours.
Every line · every contract · every site. Quote in 24 hours, onboard in 2–4 weeks, scope changes visible same day. No "from $X" mystery. No lump-sum black box.