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QCC — Quality Commercial Cleaning

Location · Head Office · Pinkenba QLD

Commercial cleaning Brisbane — every visit proven.

QCC was founded in Brisbane in 2007. Our head office is on Kingsford Smith Drive in Pinkenba, the largest QCC operation in the country. Published response SLAs — CBD 1 hour, inner 1h45, metro 2h30. Triple ISO. QLD Labour Hire Licence current. 24/7 helpdesk staffed by real people.

CBD · 1h

Published response SLA

2,000+

Australian sites · large share Brisbane

18+ yrs

On Kingsford Smith Drive · since 2007

55,000+

Emergency callouts · all inside SLA

Brisbane operation · since 2007

Pinkenba head office, Kingsford Smith Drive.

Founded in Brisbane in 2007. Our largest operation. Hundreds of QCC employees work in and from this office — field crews, 24/7 Rapid Response, supervisors, account managers, helpdesk, executive team. The CEO, COO, CFO and HSQE all sit in this building. Decisions made in the same city our crews work in.

Head officeSince 2007

QCC Pinkenba

1366 Kingsford Smith Drive

Pinkenba QLD 4008

Hours · helpdesk

24 hours · 7 days

Hours · enquiries

Mon–Fri · 9am–5pm

Direct access · Gateway Motorway, Brisbane Airport, Port of Brisbane

Brisbane operation · credentials

What you get from a Brisbane head office.

  • 18+ yrs

    Kingsford Smith Drive · since 2007

    Longest-tenured commercial cleaner in Pinkenba

  • 250 m²

    TrainingUP facility · in Brisbane

    Cert III RTO-aligned · every cleaner before first shift

  • LHL·01505

    QLD Labour Hire Licence · current

    Verifiable on QLD Government public register

  • GPS

    Pinkenba fleet · Boomerang-tracked

    CBD-priority dispatch · distributed metro positions

Inside the Brisbane operation

Brisbane response SLAs · by region

We don't say "fast." We publish the times.

Most Brisbane competitors say "rapid response." Few publish actual numbers. We do — and we hold ourselves to them. Every emergency callout tracked in Boomerang. SLA performance reported monthly to clients with active 24/7 contracts.

  1. Tier 01Featured

    CBD

    1 hour

    Crew on site within

    • Brisbane CBD
    • Spring Hill
    • Petrie Terrace
    • South Brisbane
    • South Bank
  2. Tier 02

    Inner city

    1h 45min

    Crew on site within

    • Fortitude Valley
    • Newstead
    • Teneriffe
    • New Farm
    • Milton
    • Paddington
    • West End
    • Hamilton
  3. Tier 03

    Metropolitan

    2h 30min

    Crew on site within

    • Indooroopilly
    • Sherwood
    • Wynnum
    • Carindale
    • Mt Gravatt
    • Sunnybank
    • Stafford
    • Chermside
  4. Tier 04

    Outer & regional

    12–24 hr

    Crew on site within

    • Logan
    • Ipswich
    • Redland Bay
    • Caboolture
    • North Lakes
    • Browns Plains
    • Beenleigh
    • Tweed

We've answered 55,000+ emergency callouts in the past decade · every one inside the published window

Services delivered in Brisbane

Fourteen specialties, one Brisbane operation.

QCC's full commercial cleaning catalogue is delivered in Brisbane. For combined contracts (a Brisbane site needing office + window + carpet under one agreement), we bundle under a single contract — one Boomerang portal, one account manager, one consolidated invoice.

Looking for the full services catalogue? Visit the services hub →

Brisbane suburbs we cover

CBD to bayside, Logan to Moreton.

Active QCC contracts across the full Brisbane metro footprint — every named suburb has crews dispatched and supervised from our Pinkenba head office.

  • Region · 01

    9 suburbs

    CBD + immediate

    • Brisbane CBD
    • Spring Hill
    • Petrie Terrace
    • South Brisbane
    • South Bank
    • Kangaroo Point
    • Highgate Hill
    • West End
    • Woolloongabba
  • Region · 02

    13 suburbs

    Inner north

    • Fortitude Valley
    • Newstead
    • Teneriffe
    • New Farm
    • Bowen Hills
    • Hamilton
    • Ascot
    • Hendra
    • Albion
    • Pinkenba
    • Eagle Farm
    • Northshore
    • Brisbane Airport
  • Region · 03

    7 suburbs

    Inner west

    • Milton
    • Auchenflower
    • Toowong
    • Bardon
    • Paddington
    • Red Hill
    • Kelvin Grove
  • Region · 04

    8 suburbs

    Inner east

    • East Brisbane
    • Cannon Hill
    • Coorparoo
    • Camp Hill
    • Carina
    • Tingalpa
    • Norman Park
    • Hawthorne
  • Region · 05

    9 suburbs

    Inner south

    • Greenslopes
    • Stones Corner
    • Holland Park
    • Mt Gravatt
    • Tarragindi
    • Yeronga
    • Annerley
    • Moorooka
    • Rocklea
  • Region · 06

    10 suburbs

    Western suburbs

    • Indooroopilly
    • St Lucia
    • Taringa
    • Chapel Hill
    • Kenmore
    • Sherwood
    • Graceville
    • Corinda
    • Oxley
    • Darra
  • Region · 07

    13 suburbs

    Northern suburbs

    • Stafford
    • Everton Park
    • Mitchelton
    • Keperra
    • Aspley
    • Bridgeman Downs
    • Carseldine
    • Geebung
    • Boondall
    • Chermside
    • Kedron
    • Nundah
    • Banyo
  • Region · 08

    8 suburbs

    Eastern + bayside

    • Wynnum
    • Manly
    • Lota
    • Tingalpa
    • Murarrie
    • Carindale
    • Mansfield
    • Wynnum West
  • Region · 09

    10 suburbs

    Southern suburbs

    • Sunnybank
    • Sunnybank Hills
    • Calamvale
    • Stretton
    • Algester
    • Acacia Ridge
    • Coopers Plains
    • Salisbury
    • Robertson
    • Macgregor
  • Region · 10

    11 suburbs

    Logan + surrounds

    • Springwood
    • Underwood
    • Daisy Hill
    • Slacks Creek
    • Logan Central
    • Loganlea
    • Beenleigh
    • Browns Plains
    • Park Ridge
    • Marsden
    • Crestmead
  • Region · 11

    8 suburbs

    Bayside / Redland

    • Cleveland
    • Capalaba
    • Birkdale
    • Wellington Point
    • Ormiston
    • Thornlands
    • Victoria Point
    • Redland Bay
  • Region · 12

    11 suburbs

    Moreton Bay + Ipswich

    • North Lakes
    • Mango Hill
    • Strathpine
    • Bracken Ridge
    • Caboolture
    • Petrie
    • Ipswich CBD
    • Goodna
    • Springfield
    • Springfield Lakes
    • Brassall

Outside this list? We frequently service single-site contracts in the broader south-east QLD region · get in touch

Brisbane neighbourhoods · deep coverage

We service every Brisbane suburb. These six have dedicated briefs.

The Brisbane suburb-region map above covers our full metro footprint — every CBD, inner, north, south, east, west, bayside, Logan, Ipswich, Moreton Bay suburb under one operation. Six precincts have their own detail page below — for high-demand commercial concentrations where the cleaning regime layers extra discipline (CBD security + WAH, medical district NSQHS, premium strata cadence, port-precinct industrial, event-driven surge).

Other Brisbane suburbs? All covered under standard Brisbane SLA — see the suburb-region map above.

Why Brisbane facility managers choose QCC

Seven reasons Brisbane buyers stay.

  1. 01

    Reason · 01

    Published response-time SLAs by region

    CBD 1 hour, inner city 1h45, metro 2h30, regional 12-24 hours. Tracked in Boomerang. Reported monthly. Most Brisbane competitors don't publish specific SLAs — when they do, it's "rapid" or "fast" without numbers.

  2. 02

    Reason · 02

    Brisbane head office on Kingsford Smith Drive

    Inside QCC

    Pinkenba. Decisions made in the same city our crews work in. Procurement conversations don't bounce to a head office in another state.

  3. 03

    Reason · 03

    Boomerang for Brisbane procurement + audit

    Inside Boomerang

    Real-time evidence, audit-ready exports, photo-verified task completion. The cleaning evidence Brisbane procurement teams ask for during contract reviews and tender renewals.

  4. 04

    Reason · 04

    Triple ISO certified, externally audited

    Compliance stack

    ISO 9001:2015, AS/NZS ISO 45001:2018, AS/NZS ISO 14001:2015. All current. All audited annually by Certifi International. Audit certificates available on request.

  5. 05

    Reason · 05

    QLD Government Labour Hire Licence current

    Number LHL-01505-Y7Y8S. Many Brisbane cleaning operators run without this licence — it's a legal requirement for providing labour to a third party in Queensland and worth verifying any prospective provider's currency.

  6. 06

    Reason · 06

    24/7 helpdesk staffed by real people

    Inside the helpdesk

    No queue. No voicemail. Call 1300 TO DO IT (1300 86 36 48) at any hour and a person picks up — dispatches a crew, confirms response time, calls back on arrival.

  7. 07

    Reason · 07

    18+ years on Kingsford Smith Drive

    Founded 2007 in Brisbane. The longest-tenured commercial cleaner on Kingsford Smith Drive doesn't go anywhere.

Brisbane pricing benchmark

Line-item, line by line — no lump-sum surprises.

Brisbane sits in a fairly defined commercial-cleaning pricing band, but the real number depends on factors most other-state quotes don't see the same way. Every QCC quote shows the line items — labour, supplies, equipment, overhead, margin — so scope changes are a calculation, not a renegotiation.

Brisbane benchmark

By site type

Quote · 24h
  1. 01

    Small office (200–500 m², nightly)

    Volume-priced

    Drivers · Floor area · frequency · after-hours window

  2. 02

    Mid + large CBD office

    Tower-grade

    Drivers · Area · access · security · after-hours premium

  3. 03

    Medical centre / GP clinic

    Clinical-grade

    Drivers · Higher chemistry standard · ATP testing · Standard 3

  4. 04

    Retail flagship · daily after-hours

    Brand-spec

    Drivers · Brand-spec adherence · presentation discipline · pre-trade

  5. 05

    Strata premium high-rise

    Building-grade

    Drivers · Building grade · amenity scope · committee reporting

  6. 06

    Industrial / warehouse mid-size

    Productive m² + scrubber-hour

    Drivers · Floor area · soil load · between-shift window

  7. 07

    Builders clean

    Per-m² + stage

    Drivers · Site complexity · finish · stage (rough/final/handover)

  8. 08

    Window + full façade

    Per-tier (low/mid/high)

    Drivers · Pane count · access tier · BMU vs rope

Per-square-metre is the wrong frame for industrial work — labour productivity drives cost more than area

Six levers that move the quote

Visible per line. Adjustable per scope.

  1. 01

    Floor area + frequency

    5×/week is cheaper per visit than 1×/week. Tower-grade access carries a premium.

  2. 02

    Time-of-day window

    Standard after-hours (5-8 AM, 6-10 PM) is base. Overnight (10 PM-5 AM) and emergency rates higher.

  3. 03

    Scope per visit

    Light vs deep vs specialist (carpets, façade, hard-floor). Each line item priced separately.

  4. 04

    Compliance overhead

    Medical (ATP + chemistry), childcare (WWC + NQF), industrial (WAH + JSA/SWMS) — costed as a line, not buried.

  5. 05

    Geography

    CBD/inner city base price. Outer metro and regional factor in travel + dispatch repositioning.

  6. 06

    Single-site vs multi-site

    Multi-site contracts attract a portfolio rate. One Boomerang portal, one account manager, one consolidated invoice.

Brisbane quote · 24h

Brisbane industries · local proof

Eight verticals, one Brisbane operation.

Brisbane has a diverse commercial economy. QCC services every major sector — banks, hospitals, schools, retail centres, government buildings, stadiums, offices.

Local clients · spoken for the record

"Reliable, fast, true partnership."

  • "Our relationship based on great service and competitive rates with Quality Commercial Cleaning has been a true Partnership."

    Peter Mitchell

    Australia Post

  • "Quality Commercial Cleaning are reliable, fast and provide us a great service through many emergencies."

    Jamie Green

    CBRE

  • "Quality Commercial Cleaning provide a very fast response, high quality and excellent value service."

    Andy Bouman

    Arkadia

QCC services Brisbane sites for Westpac, NAB, ANZ, Suncorp, JLL, CBRE, Australia Post, Telstra, QUT, Queensland Government · named referees available on request

Brisbane commercial cleaning · before signing

Fourteen questions Brisbane facility managers ask first.

  • 01

    How much does commercial cleaning cost in Brisbane?

    Brisbane commercial cleaning typically runs in defined ranges by site type. Small offices nightly: volume-priced. Mid offices: tower-grade. Large CBD offices: tower-grade with security premium. Medical centres: clinical-grade. Strata premium high-rise weekly common-area: building-grade. Industrial/warehouse mid-size: productive m² + scrubber-hour. Specialised work (carpet, hard floor, façade) prices per-m² or per-cycle. Every QCC quote is line-item — you see exactly what you're paying for. Quote in 24 hours.

  • 02

    What is included in commercial cleaning?

    For an office, standard scope is vacuuming and mopping, kitchen and bathroom cleaning and restocking, glass and surface sanitisation, desk and reception cleaning, bin and waste handling, lift cleaning, and periodic deep cleans. Each commercial site type (medical, retail, industrial, school, etc.) has its own scope variation matched to the regulatory frame and operational needs. The exact scope is mapped during onboarding and locked into a Field Operations Manual for the site.

  • 03

    How often should a commercial space be cleaned in Brisbane?

    Most Brisbane commercial sites need daily light cleaning (kitchens, bathrooms, bins) and weekly to monthly deep cleaning (carpet vacuum, hard-floor mop, glass, dust). Higher-traffic sites — call centres, healthcare, food service — usually need daily deep cleaning plus mid-shift sanitisation. Lower-traffic sites can run on 2-3 cleans per week. Cadence is mapped during onboarding to match your specific site's occupancy and operational needs.

  • 04

    What's the difference between commercial and residential cleaning in Brisbane?

    Commercial cleaning covers business premises — offices, retail, healthcare, industrial, education, hospitality. Residential cleaning covers private homes. The two require different chemicals, different certifications, different insurance, different workforce models, and different safety standards. Commercial cleaning is QCC's only business — we don't do residential cleaning at all.

  • 05

    Are commercial cleaners insured in Brisbane?

    Reputable commercial cleaners carry public liability insurance ($20m+ for most commercial work), workers' compensation, professional indemnity, and property damage cover. QCC carries all four with Certificates of Currency available on request — most Brisbane procurement teams require them as part of contractor approval. Smaller operators sometimes run with less cover; if you're evaluating a provider, ask for the COCs explicitly.

  • 06

    Do commercial cleaners bring their own equipment in Brisbane?

    Yes. QCC arrives with all equipment and Diversey-supplied chemicals (including Green Seal-certified products where contracted). The cleaner brings ride-on scrubbers, walk-behind scrubbers, HEPA-filter vacuums, hydro units, and specialist equipment per site type. We don't rely on client-owned equipment unless specifically agreed.

  • 07

    Are there lock-in contracts for commercial cleaning in Brisbane?

    QCC's standard contracts are typically 12-month terms with notice provisions, which is industry-standard for commercial cleaning. Some Brisbane competitors market "no lock-in" contracts — those typically come with higher per-visit pricing because the operator can't amortise the onboarding investment. We're flexible on contract structure where the scope and budget make sense.

  • 08

    Can I get same-day or emergency commercial cleaning in Brisbane?

    Yes. QCC's 24/7 Rapid Response service handles same-day and after-hours emergencies. CBD response within 1 hour, inner city 1h45, metro 2h30. Spills, biohazards, post-event recovery, vandalism, weather damage. Call 1300 TO DO IT (1300 86 36 48) — real person, day or night.

  • 09

    Do commercial cleaners work after-hours in Brisbane?

    Yes — most commercial cleaning runs after-hours to avoid disrupting business operations. Standard windows: 5-8 AM (pre-opening) or 6-10 PM (post-closing). Overnight (10 PM-5 AM) is available for sites that need it. Geofenced sign-in in Boomerang proves the crew arrived inside the agreed window.

  • 10

    How do I choose a commercial cleaning company in Brisbane?

    Start with the compliance pack: ISO 9001/45001/14001 certificates, public liability insurance COC, QLD Labour Hire Licence (legal requirement for providing labour to a third party in QLD), Cm3 prequalification status. Then look at evidence of how they prove the work — do they have a client portal, photo-verified visits, audit-ready documentation? Then look at scope: are they specialist commercial-only, or generalists trying to cover residential and commercial?

  • 11

    How fast can QCC respond in Brisbane?

    Published SLAs by region: Brisbane CBD within 1 hour, inner city within 1 hour 45 minutes, metropolitan within 2 hours 30 minutes, outer metro and regional within 12-24 hours. Tracked in Boomerang on every emergency callout. We've answered more than 55,000 emergency callouts in the past decade.

  • 12

    Where are QCC's Brisbane offices?

    Our head office is at 1366 Kingsford Smith Drive, Pinkenba QLD 4008 — between Brisbane Airport and Hamilton, with direct access to the Gateway Motorway. Operationally, our crews work from Pinkenba and from distributed positions across the metro to maintain published response times.

  • 13

    What suburbs of Brisbane do you service?

    Every Brisbane suburb. CBD, inner city, all metro suburbs (north, south, east, west), Bayside, Logan, Ipswich, Redland City, Moreton Bay region. Detailed suburb list above. For sites outside the standard footprint, get in touch — we frequently service single-site contracts in the broader south-east QLD region.

  • 14

    Do you have ISO certification?

    Yes — three current ISO certifications, all externally audited annually by Certifi International. ISO 9001:2015 (Quality Management), AS/NZS ISO 45001:2018 (Health & Safety Management), AS/NZS ISO 14001:2015 (Environmental Management). Audit certificates available on request — most Brisbane procurement teams ask for them as part of contractor approval. Many cleaning providers say "ISO certified" without specifying which standard or which version. We publish all three with version numbers.

Brisbane question we didn't cover? Call 1300 863 648

Brisbane quote · 24 hours · transparent line-item

Tell us about your Brisbane site. We'll come back inside 24 hours.

Site type, suburb, occupancy, frequency, scope. We'll come back within 24 hours with a transparent line-item quote, a draft Field Operations Manual outline, and a current copy of any compliance documents your procurement team needs.

Head office

1366 Kingsford Smith Drive, Pinkenba QLD 4008