Location · Head Office · Pinkenba QLD
Commercial cleaning Brisbane — every visit proven.
QCC was founded in Brisbane in 2007. Our head office is on Kingsford Smith Drive in Pinkenba, the largest QCC operation in the country. Published response SLAs — CBD 1 hour, inner 1h45, metro 2h30. Triple ISO. QLD Labour Hire Licence current. 24/7 helpdesk staffed by real people.
CBD · 1h
Published response SLA
2,000+
Australian sites · large share Brisbane
18+ yrs
On Kingsford Smith Drive · since 2007
55,000+
Emergency callouts · all inside SLA
Brisbane operation · since 2007
Pinkenba head office, Kingsford Smith Drive.
Founded in Brisbane in 2007. Our largest operation. Hundreds of QCC employees work in and from this office — field crews, 24/7 Rapid Response, supervisors, account managers, helpdesk, executive team. The CEO, COO, CFO and HSQE all sit in this building. Decisions made in the same city our crews work in.
QCC Pinkenba
1366 Kingsford Smith Drive
Pinkenba QLD 4008
Phone
1300 863 648Hours · helpdesk
24 hours · 7 days
Hours · enquiries
Mon–Fri · 9am–5pm
Brisbane operation · credentials
What you get from a Brisbane head office.
18+ yrs
Kingsford Smith Drive · since 2007
Longest-tenured commercial cleaner in Pinkenba
250 m²
TrainingUP facility · in Brisbane
Cert III RTO-aligned · every cleaner before first shift
LHL·01505
QLD Labour Hire Licence · current
Verifiable on QLD Government public register
GPS
Pinkenba fleet · Boomerang-tracked
CBD-priority dispatch · distributed metro positions
Brisbane response SLAs · by region
We don't say "fast." We publish the times.
Most Brisbane competitors say "rapid response." Few publish actual numbers. We do — and we hold ourselves to them. Every emergency callout tracked in Boomerang. SLA performance reported monthly to clients with active 24/7 contracts.
- Tier 01Featured
CBD
1 hour
Crew on site within
- Brisbane CBD
- Spring Hill
- Petrie Terrace
- South Brisbane
- South Bank
- Tier 02
Inner city
1h 45min
Crew on site within
- Fortitude Valley
- Newstead
- Teneriffe
- New Farm
- Milton
- Paddington
- West End
- Hamilton
- Tier 03
Metropolitan
2h 30min
Crew on site within
- Indooroopilly
- Sherwood
- Wynnum
- Carindale
- Mt Gravatt
- Sunnybank
- Stafford
- Chermside
- Tier 04
Outer & regional
12–24 hr
Crew on site within
- Logan
- Ipswich
- Redland Bay
- Caboolture
- North Lakes
- Browns Plains
- Beenleigh
- Tweed
We've answered 55,000+ emergency callouts in the past decade · every one inside the published window
Services delivered in Brisbane
Fourteen specialties, one Brisbane operation.
QCC's full commercial cleaning catalogue is delivered in Brisbane. For combined contracts (a Brisbane site needing office + window + carpet under one agreement), we bundle under a single contract — one Boomerang portal, one account manager, one consolidated invoice.
01 · Service
Office cleaning Brisbane
Daily, weekly, after-hours office cleaning across CBD, inner-city and metro. Single floors to multi-tower head offices.
02 · Service
Medical cleaning Brisbane
Clinical-grade for Brisbane hospitals, day surgeries, GP clinics, allied health. ATP testing standard. NSQHS Standard 3 alignment.
03 · Service
Industrial cleaning Brisbane
Heavy-duty for Brisbane factories, manufacturing, food production, industrial sites. Working at Heights, hydro cleaning.
04 · Service
Retail cleaning Brisbane
Flagship stores, multi-store networks, shopping centre common areas. Brand-aligned protocols. After-hours scheduling.
05 · Service
24/7 Rapid Response Brisbane
Emergency cleaning, anytime. Spills, biohazards, post-event recovery, vandalism. CBD response within 1 hour.
06 · Service
School cleaning Brisbane
Primary, secondary, K–12 campuses. Working with Children-checked crews (current QLD Blue Cards). Term + holiday programs.
07 · Service
Aged care cleaning Brisbane
Aged care, retirement villages, dementia and palliative wings. Aged Care Quality Standard 5. Dignity-led service.
08 · Service
Childcare cleaning Brisbane
Long day care, kindergartens, OSHC. Blue Cards current. NQF Quality Area 3 mapping.
09 · Service
Construction cleaning Brisbane
Builders cleans, post-construction, handover. Three explicit stages — rough, final, handover. HEPA dust.
10 · Service
Warehouse cleaning Brisbane
DCs, 3PLs, cold storage across Eagle Farm, Pinkenba, Hemmant, Brendale, Logan industrial corridors.
11 · Service
Hotel & hospitality Brisbane
Public areas, F&B, function spaces, BOH for Brisbane hotels and venues. AS 4674 food-grade in F&B.
12 · Service
Strata cleaning Brisbane
Apartment buildings + mixed-use across South Bank, Newstead, New Farm, CBD, Fortitude Valley, Bowen Hills.
13 · Service
Window & façade Brisbane
Low, mid, high access. Working at Heights certified. Rope access for high-rise via certified specialist partners.
14 · Service
Carpet & floor Brisbane
Encapsulation, HWE, hard-floor strip and seal, tile and grout, polished concrete, anti-slip treatments.
Looking for the full services catalogue? Visit the services hub →
Brisbane suburbs we cover
CBD to bayside, Logan to Moreton.
Active QCC contracts across the full Brisbane metro footprint — every named suburb has crews dispatched and supervised from our Pinkenba head office.
Region · 01
9 suburbs
CBD + immediate
- Brisbane CBD
- Spring Hill
- Petrie Terrace
- South Brisbane
- South Bank
- Kangaroo Point
- Highgate Hill
- West End
- Woolloongabba
Region · 02
13 suburbs
Inner north
- Fortitude Valley
- Newstead
- Teneriffe
- New Farm
- Bowen Hills
- Hamilton
- Ascot
- Hendra
- Albion
- Pinkenba
- Eagle Farm
- Northshore
- Brisbane Airport
Region · 03
7 suburbs
Inner west
- Milton
- Auchenflower
- Toowong
- Bardon
- Paddington
- Red Hill
- Kelvin Grove
Region · 04
8 suburbs
Inner east
- East Brisbane
- Cannon Hill
- Coorparoo
- Camp Hill
- Carina
- Tingalpa
- Norman Park
- Hawthorne
Region · 05
9 suburbs
Inner south
- Greenslopes
- Stones Corner
- Holland Park
- Mt Gravatt
- Tarragindi
- Yeronga
- Annerley
- Moorooka
- Rocklea
Region · 06
10 suburbs
Western suburbs
- Indooroopilly
- St Lucia
- Taringa
- Chapel Hill
- Kenmore
- Sherwood
- Graceville
- Corinda
- Oxley
- Darra
Region · 07
13 suburbs
Northern suburbs
- Stafford
- Everton Park
- Mitchelton
- Keperra
- Aspley
- Bridgeman Downs
- Carseldine
- Geebung
- Boondall
- Chermside
- Kedron
- Nundah
- Banyo
Region · 08
8 suburbs
Eastern + bayside
- Wynnum
- Manly
- Lota
- Tingalpa
- Murarrie
- Carindale
- Mansfield
- Wynnum West
Region · 09
10 suburbs
Southern suburbs
- Sunnybank
- Sunnybank Hills
- Calamvale
- Stretton
- Algester
- Acacia Ridge
- Coopers Plains
- Salisbury
- Robertson
- Macgregor
Region · 10
11 suburbs
Logan + surrounds
- Springwood
- Underwood
- Daisy Hill
- Slacks Creek
- Logan Central
- Loganlea
- Beenleigh
- Browns Plains
- Park Ridge
- Marsden
- Crestmead
Region · 11
8 suburbs
Bayside / Redland
- Cleveland
- Capalaba
- Birkdale
- Wellington Point
- Ormiston
- Thornlands
- Victoria Point
- Redland Bay
Region · 12
11 suburbs
Moreton Bay + Ipswich
- North Lakes
- Mango Hill
- Strathpine
- Bracken Ridge
- Caboolture
- Petrie
- Ipswich CBD
- Goodna
- Springfield
- Springfield Lakes
- Brassall
Outside this list? We frequently service single-site contracts in the broader south-east QLD region · get in touch
Brisbane neighbourhoods · deep coverage
We service every Brisbane suburb. These six have dedicated briefs.
The Brisbane suburb-region map above covers our full metro footprint — every CBD, inner, north, south, east, west, bayside, Logan, Ipswich, Moreton Bay suburb under one operation. Six precincts have their own detail page below — for high-demand commercial concentrations where the cleaning regime layers extra discipline (CBD security + WAH, medical district NSQHS, premium strata cadence, port-precinct industrial, event-driven surge).
- 1 hour
Brisbane CBD
Brisbane CBD is the highest-density commercial cleaning market in south-east Queensland.
Published CBD SLA · tracked in Boomerang
- Same-suburb
Eagle Farm & Pinkenba
Eagle Farm and Pinkenba are QCC's home turf.
Head office · QCC home turf
- 1h 45min
Fortitude Valley
Fortitude Valley — "The Valley" — is one of Brisbane's densest mixed-use commercial precincts.
Inner-city Brisbane SLA
- 1h 45min
Newstead
Newstead and the adjacent Teneriffe boundary is one of Brisbane's premier inner-city residential and lifestyle precincts.
Inner-city SLA · much faster from Pinkenba
- 1 hour
South Bank
South Bank is Brisbane's cultural, conferencing, and tourism precinct.
CBD-equivalent for South Bank core
- 1h 45min
Spring Hill
Spring Hill is Brisbane's medical district.
Inner-city SLA · medical-grade dispatch
Other Brisbane suburbs? All covered under standard Brisbane SLA — see the suburb-region map above.
Why Brisbane facility managers choose QCC
Seven reasons Brisbane buyers stay.
01
Reason · 01
Published response-time SLAs by region
CBD 1 hour, inner city 1h45, metro 2h30, regional 12-24 hours. Tracked in Boomerang. Reported monthly. Most Brisbane competitors don't publish specific SLAs — when they do, it's "rapid" or "fast" without numbers.
02
Pinkenba. Decisions made in the same city our crews work in. Procurement conversations don't bounce to a head office in another state.
03
Real-time evidence, audit-ready exports, photo-verified task completion. The cleaning evidence Brisbane procurement teams ask for during contract reviews and tender renewals.
04
ISO 9001:2015, AS/NZS ISO 45001:2018, AS/NZS ISO 14001:2015. All current. All audited annually by Certifi International. Audit certificates available on request.
05
Reason · 05
QLD Government Labour Hire Licence current
Number LHL-01505-Y7Y8S. Many Brisbane cleaning operators run without this licence — it's a legal requirement for providing labour to a third party in Queensland and worth verifying any prospective provider's currency.
06
No queue. No voicemail. Call 1300 TO DO IT (1300 86 36 48) at any hour and a person picks up — dispatches a crew, confirms response time, calls back on arrival.
07
Reason · 07
18+ years on Kingsford Smith Drive
Founded 2007 in Brisbane. The longest-tenured commercial cleaner on Kingsford Smith Drive doesn't go anywhere.
Brisbane pricing benchmark
Line-item, line by line — no lump-sum surprises.
Brisbane sits in a fairly defined commercial-cleaning pricing band, but the real number depends on factors most other-state quotes don't see the same way. Every QCC quote shows the line items — labour, supplies, equipment, overhead, margin — so scope changes are a calculation, not a renegotiation.
Brisbane benchmark
By site type
- 01
Small office (200–500 m², nightly)
Volume-priced
Drivers · Floor area · frequency · after-hours window
- 02
Mid + large CBD office
Tower-grade
Drivers · Area · access · security · after-hours premium
- 03
Medical centre / GP clinic
Clinical-grade
Drivers · Higher chemistry standard · ATP testing · Standard 3
- 04
Retail flagship · daily after-hours
Brand-spec
Drivers · Brand-spec adherence · presentation discipline · pre-trade
- 05
Strata premium high-rise
Building-grade
Drivers · Building grade · amenity scope · committee reporting
- 06
Industrial / warehouse mid-size
Productive m² + scrubber-hour
Drivers · Floor area · soil load · between-shift window
- 07
Builders clean
Per-m² + stage
Drivers · Site complexity · finish · stage (rough/final/handover)
- 08
Window + full façade
Per-tier (low/mid/high)
Drivers · Pane count · access tier · BMU vs rope
Per-square-metre is the wrong frame for industrial work — labour productivity drives cost more than area
Six levers that move the quote
Visible per line. Adjustable per scope.
- 01
Floor area + frequency
5×/week is cheaper per visit than 1×/week. Tower-grade access carries a premium.
- 02
Time-of-day window
Standard after-hours (5-8 AM, 6-10 PM) is base. Overnight (10 PM-5 AM) and emergency rates higher.
- 03
Scope per visit
Light vs deep vs specialist (carpets, façade, hard-floor). Each line item priced separately.
- 04
Compliance overhead
Medical (ATP + chemistry), childcare (WWC + NQF), industrial (WAH + JSA/SWMS) — costed as a line, not buried.
- 05
Geography
CBD/inner city base price. Outer metro and regional factor in travel + dispatch repositioning.
- 06
Single-site vs multi-site
Multi-site contracts attract a portfolio rate. One Boomerang portal, one account manager, one consolidated invoice.
Brisbane industries · local proof
Eight verticals, one Brisbane operation.
Brisbane has a diverse commercial economy. QCC services every major sector — banks, hospitals, schools, retail centres, government buildings, stadiums, offices.
Sector · 01
Healthcare
Public + private hospitals, medical centres, day surgeries, allied health, aged care. NSQHS-aligned, ATP-tested.
Sector · 02
Government
Federal, state (QLD Government), council. Cm3 prequalified. QLD Labour Hire Licence current.
Sector · 03
Education
Universities (incl. QUT), TAFE, primary + secondary schools, vocational education. Blue Cards current.
Sector · 04
Finance
Bank branches, insurer offices, financial services head offices. NDA-bound crews. After-hours-only access.
Sector · 05
Retail
Flagship stores, shopping centres, multi-store networks. Brand-aligned protocols.
Sector · 06
Hospitality
Hotels, restaurants, function venues, conference centres. AS 4674 food-grade where applicable.
Sector · 07
Industrial
Factories, warehouses, DCs in Eagle Farm, Pinkenba, Hemmant, Brendale, Logan industrial corridors.
Sector · 08
Stadiums + arenas
Pre- and post-event cleaning. Surge crews for capacity events.
Local clients · spoken for the record
"Reliable, fast, true partnership."
"Our relationship based on great service and competitive rates with Quality Commercial Cleaning has been a true Partnership."
Peter Mitchell
Australia Post
"Quality Commercial Cleaning are reliable, fast and provide us a great service through many emergencies."
Jamie Green
CBRE
"Quality Commercial Cleaning provide a very fast response, high quality and excellent value service."
Andy Bouman
Arkadia
QCC services Brisbane sites for Westpac, NAB, ANZ, Suncorp, JLL, CBRE, Australia Post, Telstra, QUT, Queensland Government · named referees available on request
Brisbane commercial cleaning · before signing
Fourteen questions Brisbane facility managers ask first.
- 01
How much does commercial cleaning cost in Brisbane?
Brisbane commercial cleaning typically runs in defined ranges by site type. Small offices nightly: volume-priced. Mid offices: tower-grade. Large CBD offices: tower-grade with security premium. Medical centres: clinical-grade. Strata premium high-rise weekly common-area: building-grade. Industrial/warehouse mid-size: productive m² + scrubber-hour. Specialised work (carpet, hard floor, façade) prices per-m² or per-cycle. Every QCC quote is line-item — you see exactly what you're paying for. Quote in 24 hours.
- 02
What is included in commercial cleaning?
For an office, standard scope is vacuuming and mopping, kitchen and bathroom cleaning and restocking, glass and surface sanitisation, desk and reception cleaning, bin and waste handling, lift cleaning, and periodic deep cleans. Each commercial site type (medical, retail, industrial, school, etc.) has its own scope variation matched to the regulatory frame and operational needs. The exact scope is mapped during onboarding and locked into a Field Operations Manual for the site.
- 03
How often should a commercial space be cleaned in Brisbane?
Most Brisbane commercial sites need daily light cleaning (kitchens, bathrooms, bins) and weekly to monthly deep cleaning (carpet vacuum, hard-floor mop, glass, dust). Higher-traffic sites — call centres, healthcare, food service — usually need daily deep cleaning plus mid-shift sanitisation. Lower-traffic sites can run on 2-3 cleans per week. Cadence is mapped during onboarding to match your specific site's occupancy and operational needs.
- 04
What's the difference between commercial and residential cleaning in Brisbane?
Commercial cleaning covers business premises — offices, retail, healthcare, industrial, education, hospitality. Residential cleaning covers private homes. The two require different chemicals, different certifications, different insurance, different workforce models, and different safety standards. Commercial cleaning is QCC's only business — we don't do residential cleaning at all.
- 05
Are commercial cleaners insured in Brisbane?
Reputable commercial cleaners carry public liability insurance ($20m+ for most commercial work), workers' compensation, professional indemnity, and property damage cover. QCC carries all four with Certificates of Currency available on request — most Brisbane procurement teams require them as part of contractor approval. Smaller operators sometimes run with less cover; if you're evaluating a provider, ask for the COCs explicitly.
- 06
Do commercial cleaners bring their own equipment in Brisbane?
Yes. QCC arrives with all equipment and Diversey-supplied chemicals (including Green Seal-certified products where contracted). The cleaner brings ride-on scrubbers, walk-behind scrubbers, HEPA-filter vacuums, hydro units, and specialist equipment per site type. We don't rely on client-owned equipment unless specifically agreed.
- 07
Are there lock-in contracts for commercial cleaning in Brisbane?
QCC's standard contracts are typically 12-month terms with notice provisions, which is industry-standard for commercial cleaning. Some Brisbane competitors market "no lock-in" contracts — those typically come with higher per-visit pricing because the operator can't amortise the onboarding investment. We're flexible on contract structure where the scope and budget make sense.
- 08
Can I get same-day or emergency commercial cleaning in Brisbane?
Yes. QCC's 24/7 Rapid Response service handles same-day and after-hours emergencies. CBD response within 1 hour, inner city 1h45, metro 2h30. Spills, biohazards, post-event recovery, vandalism, weather damage. Call 1300 TO DO IT (1300 86 36 48) — real person, day or night.
- 09
Do commercial cleaners work after-hours in Brisbane?
Yes — most commercial cleaning runs after-hours to avoid disrupting business operations. Standard windows: 5-8 AM (pre-opening) or 6-10 PM (post-closing). Overnight (10 PM-5 AM) is available for sites that need it. Geofenced sign-in in Boomerang proves the crew arrived inside the agreed window.
- 10
How do I choose a commercial cleaning company in Brisbane?
Start with the compliance pack: ISO 9001/45001/14001 certificates, public liability insurance COC, QLD Labour Hire Licence (legal requirement for providing labour to a third party in QLD), Cm3 prequalification status. Then look at evidence of how they prove the work — do they have a client portal, photo-verified visits, audit-ready documentation? Then look at scope: are they specialist commercial-only, or generalists trying to cover residential and commercial?
- 11
How fast can QCC respond in Brisbane?
Published SLAs by region: Brisbane CBD within 1 hour, inner city within 1 hour 45 minutes, metropolitan within 2 hours 30 minutes, outer metro and regional within 12-24 hours. Tracked in Boomerang on every emergency callout. We've answered more than 55,000 emergency callouts in the past decade.
- 12
Where are QCC's Brisbane offices?
Our head office is at 1366 Kingsford Smith Drive, Pinkenba QLD 4008 — between Brisbane Airport and Hamilton, with direct access to the Gateway Motorway. Operationally, our crews work from Pinkenba and from distributed positions across the metro to maintain published response times.
- 13
What suburbs of Brisbane do you service?
Every Brisbane suburb. CBD, inner city, all metro suburbs (north, south, east, west), Bayside, Logan, Ipswich, Redland City, Moreton Bay region. Detailed suburb list above. For sites outside the standard footprint, get in touch — we frequently service single-site contracts in the broader south-east QLD region.
- 14
Do you have ISO certification?
Yes — three current ISO certifications, all externally audited annually by Certifi International. ISO 9001:2015 (Quality Management), AS/NZS ISO 45001:2018 (Health & Safety Management), AS/NZS ISO 14001:2015 (Environmental Management). Audit certificates available on request — most Brisbane procurement teams ask for them as part of contractor approval. Many cleaning providers say "ISO certified" without specifying which standard or which version. We publish all three with version numbers.
Brisbane question we didn't cover? Call 1300 863 648
Tell us about your Brisbane site. We'll come back inside 24 hours.
Site type, suburb, occupancy, frequency, scope. We'll come back within 24 hours with a transparent line-item quote, a draft Field Operations Manual outline, and a current copy of any compliance documents your procurement team needs.
Head office
1366 Kingsford Smith Drive, Pinkenba QLD 4008
