We have the staff, vehicles and equipment to respond more quickly to your cleaning emergency than our competitors.


Speak to a real customer service representative 24/7 and know your driver’s arrival time with our GPS tracking.



Our highly trained staff are hardworking, attentive and honest. Cleaning is their career (not a fill-in job) and they’re passionate about doing great work for you.

How quickly can we respond to your cleaning emergencies?


Our help desk is available to support you 24/7 and we have the vehicles, personnel and equipment ready to be deployed when you need them. On-site staff can usually respond within 15 minutes and listed below are our typical response times when staff need to be sent out to rectify an issue.


Services CDB Area Inner City Metropolitan Area Regional Area
Cleaning of carpet and upholstery Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Ad-hoc general cleaning services Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Low rise window cleaning Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Graffiti removal Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Bacteria and virus control Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Water extraction and damages Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Hydro cleaning Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
General scrubbing Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Stripping and sealing of vinyl floors Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours


Continuously improving your cleaning


At QCC, we are never satisfied with doing “our best”. When it comes to cleaning your property, we’re always striving to do better. This means that, as a client of ours, you will experience superior results, continually improving services, and an environment that promotes a healthy, happy and productive workforce.


Establishing a superior product range


As part of our efforts, we have established a reduced range of cleaning products through preferred suppliers, which include Kimberley Clark, Diversey, 3M, Rubbermaid, Oates and Scott Young Research. Supplying each of our employees with the most innovative and effective equipment, tools and green chemicals ensures our cleaning services achieve even higher standards.

FIND OUT MORE ABOUT OUR SERVICES

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